Written by Andreas Feiner, Saskia Becke, Nimanshi Jha (PwC) and Dr Laura-Marie Töpfer (Microsoft). The fusion of technology and sustainability is poised to revolutionize the global landscape, ushering in an era that transforms businesses, driving increased revenue, optimizing resources, all the while safeguarding the environment. In this dynamic landscape, Generative AI emerges as a groundbreaking catalyst that challenges the conventional norms of artificial intelligence and brings forth an unprecedented opportunity for sustainable transformation. By delving into the question, how does the distinctive nature of Generative AI set it apart from traditional AI, and what specific advantages does it offer in driving the incorporation of sustainable practices within businesses?
This paper navigates the uncharted territories of technology-driven sustainability, not only offering a breakaway from traditional standards, but also ushering in a revival of corporate methodologies for sustainability. The unique capabilities of Generative AI not only redefine the boundaries of traditional AI models but also offer a strategic catalyst for embedding sustainable practices at the core of business operations, promising a future where innovation aligns seamlessly with environmental responsibility. As the narrative explores the uncharted territories of technology-driven sustainability, the focus sharpens on Generative AI’s transformative potential and its implementation. To lay the groundwork, this paper first initiates an exploration into the concept of sustainability and its paramount importance for the corporate organizations.
Within the business landscape, corporate sustainability signifies a comprehensive approach that balances economic, environmental, and social goals while focusing on meeting the needs of future generations just as it is capable for the present one. For companies, adopting sustainable practices optimizes risk management, saves costs, engages employees, fosters stakeholder relations and enhances reputation. As today’s world grapples with an unprecedented environmental crisis, the call for a shift towards sustainable practices reverberates globally. What’s nudging companies towards this shift? Increased focus by companies regarding sustainability is driven by three key factors.
Building upon the conceptual understanding about sustainability and its paramount importance in the contemporary business environment, the narrative now directs attention to the current challenges faced by businesses in their pursuit of the journey to achieve net zero goals.
Despite growing awareness, organizations encounter various challenges in integrating sustainability into their operations. Sustainability covers a range of interconnected issues, such as climate change, depletion of resources, environmental degradation and social fairness, which adds complexity. The existing landscape of sustainability is characterized by the following challenges for businesses:
Navigating these challenges demands a strategic and adaptive approach that can be accelerated by GenAI. As organizations strive to stay ahead in the ever-evolving realm of sustainability, the commitment to innovation, education, and a harmonious integration of principles becomes imperative. By acknowledging and addressing these challenges head-on, we pave the way for a more resilient and sustainable future.
The use of AI in sustainability is not only widely discussed in the literature but is also successfully applied in practice. In the unfolding narrative of artificial intelligence, GenAI stands as a compelling protagonist, pushing the boundaries of conventional models. While the foundation models are not entirely novel, the distinctive feature lies in their generative capabilities. To comprehend the efficacy of GenAI, it is essential to scrutinize the constraints inherent in conventional AI methodologies. Traditional algorithms demonstrate proficiency in effectively handling structured data organized in tables, they grapple with contextual understanding, often confined to singular tasks. However, sustainability challenges often present unstructured data in the form of text documents, images, and graphs, eluding the analytical grasp of conventional AI.
“To meet and exceed sustainability requirements, companies need to measure to manage. This is where AI is a real game changer. Combining Microsoft technology expertise with PwC industry knowledge can help inform action for our customers across all phases of their ESG journey.”
In contrast, GenAI exhibits versatility, seamlessly transitioning between tasks such as creating comprehensive reports, developing social media strategies, and automating workflows across diverse domains. A key distinction lies in the alignment of GenAI systems with human values. Unlike earlier models that exhibited misalignment, GPT-3+ (Generative Pre-Trained Transformer and its successors) have been trained on positive reinforcement learning, effectively mirroring human preferences and aspirations. This alignment stems from the incorporation of reward engineering and inverse reinforcement learning techniques, enabling AI systems to internalize human values and pursue objectives aligned with our societal norms. Furthermore, the sheer magnitude of GPT-3’s neural network, with over 175 billion weights, where weights refers to its parameters associated with connections between the neurons, enables its remarkable ability to process and generate complex information.
GenAI, with its ability to excel in unstructured data analysis, model complex relationships, handle ambiguity, and provide possibility of human AI collaboration, stands as a transformative solution to previously mentioned sustainability complexities and challenges:
In the rapidly evolving landscape of artificial intelligence, it is advisable for companies to take a holistic approach that combines the benefits of traditional AI and generative AI. To make the right decision, it is necessary to comprehend the unique abilities of each approach and their suitability for specific organizational requirements. Traditional ML excels in tasks that demand precise pattern recognition and predictive analytics demonstrating more accuracy in task specific applications. Following strict and precise rules it proves invaluable in applications such as fraud detection, risk assessment, and customer segmentation, where the emphasis is on accuracy and efficiency. On the contrary, GenAI thrives in environments that require flexibility, adaptability, and the ability to generate creative solutions – novel ideas, concepts, and content. Its applications span diverse fields, including product design, marketing campaigns, and scientific discovery, where innovation and exploration are paramount.
In the pursuit of sustainable business practices, organizations across various sectors are increasingly turning to GenAI solutions. Lets explore some diverse case studies across various industries showcasing the transformative impact of generative AI on sustainability initiatives.
In the beverage and brewing sector, a growing trend among companies involves the strategic implementation of Generative AI. The focus is on cultivating innovation and scalability within internal processes and overall business operations. ChatGPT-based chatbots are being deployed to streamline workflows, marking a significant step towards enhancing efficiency and contributing to positive social impact by supporting their workforce through better and faster access to information.
In the fintech sector, companies are actively reshaping the landscape of financial crime prevention e.g. through the integration of generative AI technologies. The introduction of AI-powered copilots is proving instrumental in enhancing productivity within financial crime investigations. Notably, industry players are actively participating in initiatives which are dedicated to advancing anti-money laundering detection mechanisms. This collaborative endeavor emphasizes the pivotal role of generative AI in fostering sustainability within the fintech sector, demonstrating a collective commitment to upholding financial integrity and security, while also contributing to efficient governance by enhancing regulatory compliance and strengthening cybersecurity measures for greater transparency and trust in financial systems.
Within the healthcare sector, companies are leveraging the potential of generative AI, to revolutionize patient care. A primary focus is on providing millions of patient appointments across diverse markets, utilizing generative AI for personalized care options, automated administrative tasks, and increased clinician productivity. The transparency and trust embedded in this approach allow clinicians to review and edit AI-generated content, showcasing the transformative power of generative AI in advancing sustainability within the healthcare industry. The use of generative AI in healthcare enhances patient care and operational efficiency. Besides the positive social impact through advanced medical care it is contributing to environmental sustainability through reduced resource consumption and demonstrating good governance by emphasizing transparency and clinician oversight.
In the aerospace industry, companies are transforming the manufacturing of aircraft components through innovative methods. These companies leverage generative AI to expedite the manufacturing process by swiftly evaluating numerous design possibilities. Parameters such as weight, size, material strength, and aerodynamic performance are systematically assessed, resulting in optimal design concepts that prioritize structural integrity and passenger load support. The application of generative design extends beyond individual components to various aspects within these companies. Instances include the development of a lighter partition wall, the redesign of a vertical tail plane for a specific aircraft model, and the strategic planning of adaptable assembly facilities for wing components. Generative AI in the aerospace industry can help reduce environmental impact via lighter components, prioritizes passenger safety, and ensures.
Global logistics leaders have embraced GenAI for route optimization and resource allocation, dynamically adjusting delivery routes based on real-time data like traffic conditions and weather. This strategic use of generative AI not only reduces transit times but also minimizes fuel consumption, showcasing sustainability efforts in the logistics industry. In the broader context of AI-driven computer vision in logistics, generative AI finds application in various areas. It can generate realistic images for training computer vision models to identify and track objects in logistics environments, augment data sets, and visualize data creatively, contributing to improved efficiency, safety, and sustainability in logistics operations. The technology’s potential applications continue to expand as generative AI evolves, promising innovative solutions in the field. Generative AI in logistics reduces fuel consumption for environmental sustainability, enhances safety and efficiency for societal well-being, and demonstrates responsible technology use through strategic resource allocation, contributing to sustainable and socially impactful logistics operations.
In the fashion sector, companies are leveraging generative AI alongside robotics and 3D weaving technology to create sustainable and custom made jeans. Through innovative AI software, companies achieve automated, localized, and custom-fit manufacturing,meanwhile significantly reducing global human carbon emissions. The use of generative AI plays a crucial role in the digital automation of garment creation, optimizing production processes and contributing to a future where nothing becomes trash. In fashion, the combination of generative AI, robotics, and 3D weaving produces sustainable, custom clothing, reduces emissions, ensures local and waste-reduced production.
The integration of Generative AI offers tangible solutions across diverse sectors, revolutionizing agriculture, energy, manufacturing, transportation, retail, healthcare, education, finance, and media & entertainment. From optimizing crop yields and energy placements to reducing waste in manufacturing and developing sustainable business models, Generative AI proves to be a key enabler of sustainable practices.
Having explored these insightful case studies of Generative AI’s real-world impact across diverse sectors, let’s have a look at the potential applications of Generative AI within the ESG dimensions.
Engaging in sustainable business practices not only represents an offering but also functions as a distinct competitive advantage, setting forward-thinking businesses apart from their competitors. We at PwC guide you towards operational excellence for your individualized sustainability solutions based on your needs. Generative AI has an impact, beyond being a buzzword. It plays a pivotal role in optimizing operational efficiency, requiring minimal executive involvement.
We stand on the verge of witnessing carbon footprints evolving into a commonplace metric, much like how we perceive billing data. Sustainability reporting (e.g. Corporate Sustainability Disclosure Directive, short CSRD) is at the same level as financial reporting. This shift marks a pivotal moment in our journey towards sustainability, where we recognize it not as a mere moral obligation but as a gateway to prosperity – sustainability is the new profitable.
Stay tuned for more insights! Together with Microsoft and the University of Oxford we are working on a paper on Data & AI for Sustainability. In this study, we explore the transformative potential of AI within the realm of sustainability and corporate profitability. Some sustainability pioneers have recognised the financial potential of Data & AI for Sustainability and are successfully realizing huge scale cost-saving potential and unlocking new revenue streams. This integration redefines the competitive landscape for visionary business leaders. Data & AI for Sustainability represent a revolutionary paradigm shift, fostering sustainability as a driver of corporate prosperity, with implications for global-scale collaboration and continuous progress toward a more sustainable and profitable future.
Generative AI is increasingly becoming a powerful force in driving the progress of sustainability initiatives. Its ability to automate various tasks, identify new possibilities, and improve decision-making processes has proven to be instrumental in accelerating the realization of these projects. But how can companies realize this potential? This chapter will shed light on the implementation approach.
Selecting the appropriate Generative Model and Type for a particular sustainability application is crucial since it can have a considerable influence on the accuracy, efficiency, and overall effectiveness of the model. The decision regarding the type of model to be used should be based on various factors, including the characteristics of the data, the desired results, and the computational capabilities at hand.
GenAI spans various domains, encompassing text-based models like LLMs, image generators like DALL-E, VAEs and GANs, music and speech generators like tacotron, art and faces generators like styleGANs, and even code generation models like Codex. The diversity in Generative AI models, including GANs (Generative Adversarial Networks), VAEs (Variational Autoencoders), auto-regressive models, and flow-based models, opens avenues for multifaceted applications. Text generation involves crafting reports and content for sustainability reports and policies, while image generation extends to visualizations where graphics can be created for sustainable design ideas and promotional content around sustainability such as arts and videos that convey powerful messages about environmental conservation, raising awareness through visually striking and emotionally resonant pieces, sustainable product concepts, and impact images. In a similar vein, music and audio, video, 3D modeling, speech, faces, and code generation offer unique capabilities for innovation across sustainability. Where StyleGANs can be used to generate diverse and inclusive visual content, promoting representation and awareness of sustainability across different communities and cultures and code generation can generate code snippets that calculate and report sustainability metrics within software applications.
The foundation models, be it for text, time series, image, or other domains, serve as the basis for Generative AI. These models are trained on extensive amounts of data and use techniques such as next-token prediction and masked language modeling to generate outputs that are contextually relevant and coherent. The architecture includes embeddings, attention mechanisms, and encoding methods that empower GenAI’s contextual understanding.
The computational constraints of large models are tackled by model compression techniques such as quantization, pruning, and distillation.
To further improve their performance, optimized architectures and training methods like KV cache, group query attention, and benchmarking are employed.
Foundation models, model compression, optimized architectures, and benchmarking form the cornerstone of Generative AI, enabling its wide-ranging capabilities.
PwC offers a wide range of services from consulting specific to your sustainability needs to building an end-to-end Generative AI solution to solve your sustainability challenges. PwC is uniquely positioned to advise clients and stakeholders on this transformational technology to build trust in their business and drive sustained outcomes. PwC possesses a wealth of internal and external expertise, along with cutting-edge data resources, which can be effectively utilized to harness the vast capabilities of Generative AI. We offer a unique approach to AI that includes a standards-based approach to enterprise GenAI architecture, a factory model for scale, and a repeatable approach to use cases to deliver increased value for clients. Please feel free to reach out to our expert team for more information.