PwC Crowd Management Platform
Intelligent data analytics and control tools for better events
We provide the foundation for informed decision making to enhance the event experience and ensure attendee safety. Analyse the movement behaviour of your visitors in real time using smartphone sensor data and send personalised information or warning messages based on their location through your event app.
PwC’s Crowd Management Platform
The platform uses smartphone sensor data to create a situational view of the visitor behaviour. Movement paths, crowd densities, types of mobility during arrival and departure, infrastructure usage, and potential problem areas, such as narrow passages, can be identified and assessed in real time. Built-in artificial intelligence enhances decision-making by detecting anomalies and trends.
Our promise
Our platform features
- Visitor flow analysis
- Arrival and departure analysis
- Location-based messaging
- Operations Management
- Customer engagement analysis
Visitor flow analysis
Display the flow of people on a real-time map of your venue, highlighting density, movement direction, and speed. The platform’s AI detects irregularities and alerts you to potential dangers, so you can respond accordingly.
Arrival and departure analysis
Track the types of transportation used by event attendees and the frequency of use for stations and routes to and from your event location. Work with local transport providers to optimise the arrival and departure process for your future events and reduce waiting times.
Location-based messaging
Send personalised, location-based notifications to your attendees via the event app when they are within a user defined zone at a specific time. For example, you may want to send safety instructions, recommendations, and marketing information.
Operations Management
Automatically record the locations and movement data of your mobile assets (employees, emergency services and vehicles). This data can be accessed at any time. Quickly identify and coordinate available assets near your location in the event of an incident.
Customer engagement analysis
Measure the distribution of visitors to various points of interest (e.g. stages, stalls, attractions) and keep track of when the visitors showed interest in which points.
Crowd Management Platform overview
Read our brochure to discover everything you need to know about the Crowd Management Platform.
