Low-code Technology with Appian

Financial institutions are constantly faced with repeated requests for information. These requests cause a great deal of stress, since they are often short-term and deviate from the standard reporting structure. Identifying units and people responsible for answering requests can lead to severe delays and therefore non-compliance with deadlines. A managed process powered by our Ad Hoc Request Manager vastly reduces organizational overhead and guides financial institutions to fulfill every request.

Included features are:

• Automated request detection
• Automated proposals for task distribution to assign the right work to the right people
• Integrated approval process to ensure the quality of the provided information
• Structure your requests into sub-section and assign them individually

Guidelines on procedures, policies and compliance are essential to an organisation’s everyday work. However, managing the guidelines and ensuring they are correctly applied can be challenging. Our Smart Governance Platform offers a new approach to overcoming these challenges. Rather than keeping all the guidelines in document form, our application captures them as structured data to support your employees during their daily tasks. By delivering the guidelines to your people, they will waste no more time tediously checking a nearly endless number of documents.

The Interactions Hub, a PwC Product, is a one-stop-shop solution for managing healthcare providers (HCPs), healthcare organisations (HCOs) and patient interactions such as consulting engagements, grants, speaker programmes, and expanded access programmes (EAPs). The hub digitises processes end-to-end, from planning through contracting to payment. Natively linking to our spend transparency and regulatory solutions offers you a holistic view of your interactions.

For contingent workforce onboarding, licensing, and certification process improvements, the PwC-leveraged Appian as a digital platform significantly reduces onboarding time. The solution manages exception tracking and information sharing via a robust business process management platform to certify and contract contingent workers. The platform has realised time savings of ~64,000 hours across ~800 contingent workers and integrations with 80+ third parties. 

Deal settlement for private markets and alternative asset managers demands extensive coordination and collaboration with multiple service providers. Often, this communication is managed manually – knitting together disparate groups, systems, and processes through email chains and phone calls. This manual effort results in significant inefficiencies and challenges in ensuring data quality. Redesigning the deal settlement process and implementing Appian drives efficiency gains of ~40%, improves data quality and reduces operational risks. Our Deals Accelerator leverages AI and robotics, which scales to your future growth and accommodates additional complexities. 

Our Know Your Business Partner (KYBP) platform is an automated software solution that enables our clients to implement processes for maintaining compliance and quality while reducing administrative effort significantly. The KYBP platform enables companies of all sizes and industries to manage their business relationships effectively and risk-appropriately, ensuring the integrity of every business partner in a process-oriented way. Our application guides you through the entire business partner process, from determining the requirements to internal documentation and signing the contract. Using KYBP is intuitive; you can adjust its content individually using selectable modules. 

The identification and mitigation of environmental, social, and governance risks associated with lending activities, as well as assisting banks in meeting regulatory requirements, reducing compliance risks are key value adds of the tools.