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Stefan Schrauf
Partner, Co-Lead Operations Transformation and Supply Chain Europe at PwC Germany
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Supply chains are undergoing their biggest metamorphosis in decades, according to PwC’s global study of more than 1,000 supply chain leaders. Geopolitical crises, technological advances and climate change, among other disruptors, are forcing leaders to reinvent supply chains to be more adaptable, sustainable, and cognitive, i. e., building thinking systems that grow smarter and evolve. Executives say they are boosting transparency, embedding technologies like AI and robotics to increase efficiencies, and connecting all stakeholders to spot and solve problems.
Executives shared aggressive plans but only a minority are achieving their aims. These industry leaders – PwC’s Champions – say wholesale transformation is complex. It requires sophisticated capabilities and technologies, and new ways of working – along with a clear vision and roadmap, resource capacity and staff buy-in. Report insights into best practices, and our Supply Chain Compass matching disruptive trends with solutions, can help you on your way.
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Supply chain executives face severe disruption on all fronts. Geopolitical crises, climate impacts, rising costs and inflation. Increasing government demands for ESG compliance. Consumers want companies to step up environmental and social efforts too, while also delivering high-quality, low-priced products to their doors. Disruptive trends like these are giving rise to new supply chain models and competitive ecosystems. A complicated picture is further destabilised by major worldwide talent shortages and fast technological advances. PwC has distilled major disruptions into six key trends:
Supply chain executives are making aggressive plans but only a small group of Champions are fully executing on them. These industry leaders are taking a holistic, integrated approach – working transparently, productively and collaboratively with stakeholders to address shared challenges and promote economic growth. Champions are three times more likely to be part of an ecosystem than other companies, and are more likely to be adapting business models to respond to changing customer and regulatory requirements. Champions with implemented priority capabilities and technologies anticipate supply chain cost reductions of 19% and revenue gains of 16%.
The rapid pace of technological change is significantly disrupting supply chains, while at the same time offering new opportunities. Organisations are embedding technologies to boost data visibility, automate processes and decision-making, improve communications and collaboration, and ultimately make value chains more sustainable and resilient. Four technologies top participants’ lists as the most transformative.
“Continuous disruption is the new normal. Steps must be taken to reinvent entire value chains with adaptability, sustainability and cognition in mind. There are no shortcuts to staying competitive.”
Stefan Schrauf,EMEA Operations Lead at PwC GermanyReinventing Supply Chains – Towards an adaptable, sustainable and cognitive ecosystem
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We did quantitative research consisting of interviews conducted between December 2023 and February 2024 with over 1,000 senior executives from companies in 28 countries across EMEA, the Americas and APAC. The majority of survey participants in this quantitative study were senior executives with top-level responsibility in their company for operations and supply chain. Companies were surveyed across six key industry sectors including automotive, electronics, industrial manufacturing and equipment, pharma, medtech, process industries, retail and consumer goods.
EMEA Supply Chain and Operations Co-Leader, PwC United Kingdom
Tel: +44 7730 146256