The rising market pressure to reduce costs and increase innovations, combined with rapidly changing environment conditions, is creating major challenges for our clients. Company processes need to be designed in a way that employees can efficiently deal with big data and recognize different process variants in a transparent manner – and all of this always with an eye to timeliness, stakeholder satisfaction, employee leadership and compliance.
Transactional excellence focuses on holistic, end-to-end finance process optimisation. Separate solutions and silo mentality in company processes will, at best, only have any effect at a few isolated points within the company. Because of this, finance function structures are increasingly moving away from individual departments and silo mentality towards end-to-end business partners and organisations. Our work in transactional excellence aims to organise and improve these processes, taking a holistic approach.
Keywords such as RPA, process mining and machine learning or the transformation of the SAP system to S/4HANA are currently on the agenda of many companies.
But just using these new solutions and techniques doesn’t guarantee success – whether for digitalisation or process optimisation. Every business process also needs to be carefully considered, both on an individual level and – most importantly – on a holistic level.
In many companies, transactional processes are not fully transparent, making automation a daunting prospect. Isolated solutions, such as separately automating the individual steps of a process, will often have less of an effect on the process as a whole than you might hope.
“Transactional excellence is our new way of optimising your processes – with a holistic focus. This allows us to realise the full benefits of individual solutions, in a complete, end-to-end process.”
Process mining is playing an important role in shaping and improving processes for an increasing number of companies. Our process mining service is designed to help you create transparent visualisations of your processes, based on digital footprints; this involves end-to-end analysis of all process variants, individual KPIs and conformance checks, along with evaluation of potential for automation and other features. Our process optimisation experts will then work with you to implement the data models you need for initial projects – these might serve as the basis for automation or transformation projects, for example. We are also happy to help you with efficient integration of process mining into your company, or with continuous process monitoring – either using your own licence, or PwC’s process mining as a service (PROMaaS).
Intralogistics corporation the Kion Group has set itself the target of boosting value creation and increasing employee motivation. The company’s most recent project is a ‘bot factory’, which produces innovative software solutions to enable further automation – and hence optimisation – of business processes. This will enable Kion to further extend its lead in the industry.
We would like to invite you to take part in our short survey – which is an opportunity for you to check whether your company’s administrative functions are streamlined, flexible and ready for the future. Filling in the survey will take no more than ten minutes of your time.
The following link will take you to a survey created by PricewaterhouseCoopers GmbH Wirtschaftsprüfungsgesellschaft, Friedrich-Ebert-Anlage 35–37, 60327 Frankfurt am Main, Germany (PwC). The survey was created using a service from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (Google).
We at PwC recognise that process mining is playing an important role in designing processes for an increasing number of companies. Working together with Celonis, we can provide support to your company – not just support with using process mining, but also sustainably integrating it into your company to increase efficiency and drive your transformation.
Hyperautomation remains the number one strategic technology trend for achieving transactional excellence since 2020. At PwC, we live that transformation and are aware of the relevance of Deep Learning/ Machine Learning technologies in the context of Hyperautomation. Our clients and we therefore welcome our close partnership with Hypatos. Together with Hypatos AI and our PwC finance experts, we automate your document processing.
Christian Bartmann
Partner Risk Assurance Solutions und Co-Lead Kompetenz-Center Process Mining, PwC Germany
Tel: +49 69 9585-2848
