Greater employee productivity with Copilot

Your expert for questions

Aljoscha Metzenthin
Senior Manager at PwC Germany
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Open up new possibilities for greater employee productivity​ with Microsoft Copilot for M365

In the rapidly evolving digital landscape, the adoption of Copilot for Microsoft 365 is a key focus for organizations aiming to enhance productivity and collaboration.

The success of a Copilot for Microsoft 365 implementation depends on multiple organizational factors, such as business, legal, data, technology, people and culture considerations.

To provide clients with an end-to-end solution, PwC and Microsoft work together to complement each other’s areas of expertise. PwC supports the clients before, throughout and after the implementation by focusing on addressing potential risks and increasing the overall impact of Copilot. Early research from employees in the Microsoft 365 Early Access Program showed that there are immediate benefits. It is important not to wait and see, but to think big and act now.

PwC provides interdisciplinary expertise vertically and horizontally

In today’s fast-paced business environment, Copilot for Microsoft 365 empowers workers to complete tasks faster, manage their time more effectively, and boost their creativity to meet contemporary challenges head-on. By automating routine tasks, Copilot allows employees to focus on high-value activities, increasing overall efficiency. Its AI-driven capabilities assist in drafting emails, generating reports, and analyzing data, reducing the time spent on mundane work. This means more energy can be devoted to strategic initiatives that drive business growth.

Moreover, Copilot enhances time management by organizing schedules, prioritizing tasks, and setting reminders. This ensures deadlines are met without the stress of manual tracking, enabling a more efficient workflow and a better work-life balance.

Copilot also fuels creativity by providing intelligent suggestions and insights, enhancing brainstorming sessions and project refinement. This fosters innovation, ensuring robust and impactful solutions.

However, there are implementation challenges that need to be taken care of. For example:

1. Misidentified use cases: Misjudging opportunities where the real value of Copilot lies decreases return on investment
2. No consent from workers council: Introducing AI technologies often raises legal concerns which need to be handled with due preparation
3. Oversharing or leakage of data: Inadequate data access governance and security protocols impede responsible usage of Copilot
4. Lack of adoption: Bypassing proper change management leads to resistance/ inadequate enablement,  reducing the potential impact especially for technologies like copilot that target the entirety of how people work

Our interdisciplinary experts will help mitigate these risks and make your copilot journey a success.